Toilet Repair and Replacement
Running toilet, a base that rocks, water on the floor, or a cracked tank? Most toilet problems are fixed with one part – not a new toilet. We tell you which one you need, repair or replacement, before any work starts.
Repair first when it makes sense · New toilets set level and sealed · Licensed plumbers · 0% financing up to 48 months
Repair or replace your toilet?
| What’s happening | Usual cause | Repair or replace |
|---|---|---|
| Runs nonstop or refills by itself | Worn flapper or fill valve | Repair |
| Weak or double flush | Flapper chain, low tank water level, blocked rim holes | Repair |
| Rocks when you sit on it | Loose bolts, failed wax ring, broken flange | Repair – reset with new wax ring and flange repair |
| Water around the base | Failed wax ring seal | Repair – pull and reset the toilet |
| Crack in the tank or bowl | Impact or age | Replace |
| Clogs again and again on an old high-volume toilet | Outdated bowl and trapway design | Replace with a modern high-efficiency model |
Toilet running right now? Read why toilets keep running.
Toilet repairs we handle
- Fill valve, flapper and flush valve replacement
- Handle, chain and flush lever
- Wax ring replacement and toilet reset
- Broken or corroded closet flange repair
- Supply line and shut-off valve replacement
- Clogs that a plunger can’t clear
Choosing a new toilet
Measure the rough-in first
The rough-in is the distance from the finished wall to the center of the floor bolts. Most homes are 12 inches, but 10- and 14-inch rough-ins exist; the new toilet has to match or it won’t fit.
Height, shape and style
- Comfort (chair) height is easier to sit on and stand up from.
- Elongated bowls are more comfortable; round bowls fit small bathrooms.
- One-piece toilets are easier to clean; two-piece models cost less and parts are easy to find.
- Wall-hung toilets need an in-wall carrier and tank, so they’re usually part of a remodel.
- Bidet seats need a GFCI outlet near the toilet.
California’s water rules
New toilets sold in California must use no more than 1.28 gallons per flush. Older homes being sold or renovated may also have to replace non-compliant fixtures with water-conserving ones.
How we replace a toilet
- Shut off the water, drain the tank and bowl, and remove the old toilet.
- Check the flange and the floor around it for rot or old leaks.
- Set the new toilet on a new wax ring with new bolts, level and secure.
- Connect a new supply line, then test several flushes for leaks and a full refill.
- Remove the old toilet.
What affects the cost of toilet repair or replacement
- A part replacement vs. a full toilet replacement
- The toilet model – one-piece, comfort height, wall-hung
- Flange or subfloor damage found when the old toilet comes up
- New shut-off valve or supply line
- Whether you supply the toilet or we do
The price is agreed before work starts.
Toilet repair and replacement FAQs
Should I repair or replace my toilet?
Repair it when the problem is a part – flapper, fill valve, wax ring or handle. Replace it when the tank or bowl is cracked, it clogs constantly, or it is an old high-volume model you want to upgrade.
Why does my toilet keep running?
Usually the flapper isn’t sealing or the fill valve is set too high and water spills into the overflow tube. Both are inexpensive repairs.
Why is water leaking around the base of my toilet?
The wax ring under the toilet has usually failed, often because the toilet rocks. The toilet has to be pulled and reset on a new wax ring, and the flange checked.
How much does toilet replacement cost?
It depends on the toilet you choose, whether the flange or floor needs repair, and if the shut-off valve needs replacing. We confirm the price before we start.
What does toilet rough-in mean?
It is the distance from the finished wall to the center of the floor bolts – usually 12 inches. A new toilet must match the rough-in to fit.
Can you install a toilet I bought?
Tell us the model when you book. We check it matches your rough-in and bring the wax ring, bolts and supply line.
Toilet repair and installation near you
Toilet calls go to the office closest to you. Call your nearest location:
Los Angeles County
- Sunland — 8348 Foothill Blvd, Sunland, CA 91040 · (805) 883-6154
- Santa Monica — 701 Pico Blvd #551, Santa Monica, CA 90405 · (310) 818-7582
- Calabasas — 24025 Park Sorrento #430, Calabasas, CA 91302 · (818) 330-1138
Orange County
- Laguna Hills — 25272 McIntyre St #558, Laguna Hills, CA 92653 · (949) 635-7337
- Anaheim — 800 S Brookhurst St, Anaheim, CA 92804 · (714) 706-3926
Get your toilet fixed or replaced
Tell us what the toilet is doing and, if you’re replacing it, whether you already have the new one. Call (888) 803-7895, or fill in the form and we’ll ring you to set a time.
